UiPath has been expanding the scope of automation for years, most recently by applying generative AI. In this extensive interview Jason Warrelmann, Global Director of Healthcare, describes many of the current and future areas ripe for automation. Beyond the details, the video is well worth watching for Warrelmann’s vision of how automation can extend into new areas of health care to relieve burdens on clinicians and administrators.

He points out that there are many use cases left where automation is valuable without the need for AI. He has found that clients can identify 300 to 400 use cases for workflow improvement or other automation in their first few years.

Organizations have traditionally sought to use prescriptive analysis: for instance, using historical information to identify at-risk patients or to aid diagnosis. Now they are going further and optimizing processes such as resubmitting denied claims.

UiPath specializes in what Warrelmann calls “desktop automation” to set up appointments, schedule tests, and reach out to patients. Even keyboard and mouse data can be captured and used for automation.

UiPath can also be used for auditing, utilization management, managing the supply chain, identifying training opportunities for staff, and relieving other administrative burdens, cutting a procedure’s time 2 hours to 20 minutes. Such optimizations have become available through generative AI over the past year and a half.

Warrelmann advises organizations to look for automation opportunities where lots of data exist: clinical quality control, risk and compliance, imaging, and labs. Middleware systems that currently have only rudimentary, rule-based quality checks can be enhanced with sophisticated quality checks. These can look at EHRs and patient directories, or analyze 60-70 pages worth referral documents to identify the need for financial planning.

See the video for Warrelmann’s insights into healthcare automation today.

Learn more about UiPath: https://www.uipath.com/

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